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“I normally have parking money in my car but you expect to be able to pay by car nowadays.“I am extremely upset and annoyed – when you have so many problems on the trains already it drives you mad.” Mrs Caryer said an incident last week where her car failed to start delayed her from leaving the car park for 30 minutes, and left her ending up having to pay a day rate of £6.10 for the additional time.Colchester United will be forced into at least one change, for tomorrow’s League Two match at Wycombe Wanderers, following last weekend’s 4-1 home defeat to Cheltenham, due to Kyel Reid’s suspension.
Suffolk’s Police and Crime Commissioner Tim Passmore said: “I’m really pleased to see Suffolk Constabulary leading the way, this campaign to recruit police officers specifically as detectives is very innovative and is absolutely right for Suffolk.
The station’s multi-storey car park is operated and run by NCP on behalf of Greater Anglia, but regular uses of the car park have said that the machines not accepting those forms of payment has been an issue for months.
Sheila Caryer, 70, from Grundisburgh, said: “There is a lot of very confused, upset people and if you go there late at night people realise you cannot pay by card or new coins.
“We know the machines are coming to the end of their life but unfortunately with the advancement of PCI compliance [measures needed for companies which offer card payment] there was an issue with the credit card server serving those two machines, so we had to turn them off at very short notice.” In the short term two dedicated members of staff are on site at peak times.
The station is also a priority for getting automatic number plate recognition which means new machines will be installed which speed up paying for parking.